Global Head of Digital Product / Customer Journey
SOLVAY
Fabian Kersten is a digital leader with 18 years of diverse industry experience ranging from scientific publishing, and automotive to industrial and chemical manufacturing. He held senior positions in digital marketing and digital product management with hands-on experience in global-scale digital transformation. Currently, he is heading the global digital customer journey domain (marketing, sales, service, e-commerce) at Solvay. He's a member of the Digital Technology management team, passionate about digital & CX strategies, data-driven decision-making, and empowering people. With a deep understanding of customers and users, he's successfully transitioned between B2B and B2C markets and has a strong foundation in customer-centricity and innovation.
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25 May 2023 Belgrade, Serbia
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